MGB Health Plan Member 8.1

Mass General Brigham Health Plan members have the convenience of managing their healthcare on the go through the Health Plan Member app.

With the Health Plan Member app, you can:

• Track your cost sharing and claims
  • Check your progress towards meeting your deductible and out-of-pocket maximum
  • View the status of your claims and any outstanding cost sharing amounts
• View your plan information
  • Access details such as your plan name, member ID number, and coverage start date
  • Find out your cost sharing for various services
• Access your digital member ID card
  • Retrieve your ID card anytime
  • Print or download a copy for provider visits
• Search for providers and hospitals covered by your plan
  • Locate urgent/emergency care, behavioral health providers, and more
  • Get directions and contact providers
  • Estimate and compare costs for different services
• Find and select a primary care provider
  • Select or review your PCP
  • Change your PCP or find a new one online
• Easily review and submit reimbursements
  • See available reimbursements
  • Directly submit reimbursements through the app
• Easily contact Mass General Brigham Health Plan's customer support
• • Receive assistance from our friendly and knowledgeable Customer Support team
  Raise queries regarding your plan, in-network providers, and more<l/I </uI ul ulI ul uIt.